Snow Can Be Tough on Cell Phones Published on 6/28/2011 3:46:20 PM As snow and ice blanketed the nation recently, many people have learned it’s easy to drop your cell phone shoveling show, avoiding icy sidewalks or even getting out of your car. eSecuritel, a leading cell phone insurance provider, offers a few tips to potentially save your mobile device, should it get wet from snow.
Here are a few suggestions:
• Power down the phone immediately.
• In a dry location, remove the battery. Do not attempt to turn on the phone or charge it while the battery or phone is wet.
• Allow the phone to dry, preferably by a fan, for 24 hours.
• Get a new battery, if possible, to avoid future corrosion issues.
Keep in mind that any exposure to moisture or liquid voids the phone manufacturer’s warranty. If these tips prove to be unsuccessful in reviving the damaged device, be honest with your wireless carrier or manufacturer. Otherwise, you might be surprised by hefty penalties after they figure out what happened when they open up the phone.
Fortunately, many wireless carriers offer protection programs that cover accidental water damage, allowing you to get a replacement phone if you accidentally drop your phone in the snow and it gets liquid damage.
Ask your wireless retailer or service provider what insurance options are available. You may be allowed to enroll in the protection program, even if the phone isn’t brand new.
“Any type of liquid damage, whether it’s from snow, rain, the ocean or even steam from the shower, can prove hazardous to your phone,” said David Leach, CEO, eSecuritel. “A complete insurance program helps wireless subscribers protect their devices all year.”
About eSecuritel
Founded in 2001, eSecuritel, the expert in comprehensive cell phone insurance and replacement programs, delivers an unparalleled customer experience for subscribers and profitability for carriers and dealers. Unlike other services where only malfunction is covered, eSecuritel provides phone protection for new, used, or prepaid wireless devices against loss, theft and accidental damage as well as mechanical/electronic failure and malfunction. As the cornerstone to our services delivery, our Handset Issue Tracking System, or HITS™ technology, easily integrates with a carrier’s or dealer’s systems, managing all aspects of the mobile phone insurance program from subscriber enrollment to claim fulfillment. It removes the burden of program management, making it possible to deliver faster adjudication and replacement services to subscribers. For more information, visit www.esecuritel.com
As snow and ice blanketed the nation recently, many people have learned it’s easy to drop your cell phone shoveling show, avoiding icy sidewalks or even getting out of your car. eSecuritel, a leading cell phone insurance provider, offers a few tips to potentially save your mobile device, should it get wet from snow.
