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One of the perennial challenges for wireless retailers is finding ways to compete and differentiate against the carrier's corporate stores. eSecuritel helps wireless retailers overcome this challenge with its tailored carrier grade cell phone and device insurance program that is a better value than the carrier's program. It benefits both the dealer and the subscriber. 
Comprehensive Solutions


Real-time Reporting to Better Control Profit Margins

  • Web-based Handset Issue Tracking System (HITS™) delivers access to standard and customized reports, including information on new activations, subscriber details, claim facts, and fulfillment by location

Support to Achieve High Attachment Rates

Flexible Billing Options

  • Monthly or annual options are readily available

Ability to Easily Manage Customer Experience

Compliance and Peace of Mind

  • Program is backed by an A-rated underwriter
  • Meets Department of Insurance regulatory requirement in the United States and Canada

 Compelling Consumer Offer

  • Covers lost, stolen, damaged and malfunction/mechanical failure after manufacturer's warranty expires
  • Affordable monthly premiums and easy enrollment
  • Easy to understand program guidelines and deductible tiers

Easy Claims Process & Account Management
  • Dedicated toll-free number for your customers
  • An online portal for subscribers to manage their account at all times (start claims, check premium and deductible, view brochure, add an authorized user and more).
Quick, Quality Phone and Device Replacements
  • Quick phone replacements, customers pick up phones either in-store or receive them at their home
  • Good quality phone replacements either new or refurbished

Customer Satisfaction

  •  80 percent of customers would recommend the program to a friend or family members.
 

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Business Inquiries

 

For general Business or partnership inquiries, please click here

   

Store Reps

    If you are a Store Rep and would like to manage your program, please visit your store rep center or contact your Account Manager.

   

Write Us


eSecuritel
P.O Box 03
Alpharetta, GA 30009 - 9998