iWireless chooses eSecuritel for Handset Protection Program
ATLANTA (December 11, 2008) – Regional cellular carrier i wireless (www.iwireless.com) has selected eSecuritel (www.esecuritel.com) to offer eSecuritel’s handset protection plan to its subscriber base throughout rural Iowa. i wireless is headquartered in Urbandale, Iowa, and is a partnership between T-Mobile USA (www.t-mobile.com) and Iowa Network Services (INS). INS is a consortium of 127 independent telephone companies across Iowa that serve 500,000 rural subscribers. T-Mobile is one of the country’s largest wireless carriers and is a subsidiary of Deutsche Telekom, one of the biggest telecommunications companies in the world with more than 80 million international customers.
eSecuritel CEO David Leach says the partnership with i wireless expands the company’s national reach and supports its mission of providing exceptional services and programs to the wireless industry. “The wireless industry is experiencing rapid growth and change, and we want to be the preferred partner for wireless carriers as they grow,” says Leach. “Our technology and our focus on customer service enable us to give more wireless subscribers peace of mind when it comes to protecting their handsets and the valuable data on them.” eSecuritel’s proprietary Handset Issue Tracking System (HITS™) provides carriers and their subscribers a complete handset lifecycle management platform, from handset tracking to refurbishment and fulfillment. eSecuritel offers consumer handset protection for both pre-paid and post-pay programs.
i wireless CEO/COO Mike Haskins says his subscribers will benefit from eSecuritel’s programs. “Consumers are relying on their mobile phones and devices for more professional and personal functions, and eSecuritel gives us the ability to protect their irreplaceable data,” says Haskins. “eSecuritel’s handset protection program significantly enhances the services we provide to our customers.”
Thus far in 2008, eSecuritel has inked agreements with Alltel Wireless, Pocket Communications, and n Telos and in March the company announced partnerships with The United States Auto Club and FusionOne to offer roadside assistance and backup and restore programs. Since its founding in 2001, eSecuritel has emerged in the highly competitive wireless industry as a technologically nimble company with a customer service ethic that supports a growing and comprehensive roster of carrier services.
About I WIRELESS
Founded in 1997 and headquartered in Urbandale, Iowa, i wireless is a partnership between T-Mobile USA and Iowa Network Services. i wireless has over 250 full-service company stores and authorized dealers across Iowa and western Illinois offering customers the largest regional and nationwide coverage on the most advanced all digital GSM voice and data network. For more information, visit www.iwireless.com or contact McKenzie Koch at 319-390-7242.
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