Carrier Billing
To fulfill on the promise of real-time claims adjudication, we integrate your up-to-date subscriber and handset data into our Handset Issue Tracking System (HITS™) system.Billing Integrations
Our tight integration and ability to work with all major billing platforms means our database is never more than 24 hours behind your database. When you choose Real Time reporting, the two data bases are in sync within minutes not hours. This synchronization of your billing and subscriber data translates into:- Immediate verification of coverage, reducing/eliminating subsequent calls by your customer care center to verify coverage
- Real-time integrations that are XML-based, near real-time integrations
- File-based transfer encrypts the subscriber information using PGP and then FTPs it to our servers
Data Integrity
There are still times when handset/subscriber data is not completely valid. As a result, we've developed a streamlined process to manage the information and associated discrepancies. We partner with you to update records, allowing you to better support your active subscribers.
eSecuritel can help. Having worked with all major billing platforms, we have developed a process to clean up data that not only results in better service, but also increases your revenue.
The added cost savings associated with accurate subscriber data is a compelling reason for both you and eSecuritel to ensure data integrity.