Reporting
Timely and accurate data is a key component in monitoring how well we are doing our job. But you also want to report on the performance of your replacement program both at a detailed level as well as the aggregate level. Our proprietary Handset Issue Tracking System (HITS™) has voluminous reporting capabilities, from the extremely specific to the very general. You can use pre-formatted reports or download the data into customizable spreadsheet programs, allowing you to strengthen your understanding of both your customers and your overall business.Reporting Features:
- Full KPI Metrics
- 24x7x365 access to claims data
- Detailed daily, weekly, and monthly reports
- Robust, customized reporting bundle
- Ad-hoc queries
- Exports to Excel
Carrier Benefits
- Real-time access to program metrics and reporting
- Extensive data mining capabilities for more thorough monitoring and reporting via customizable dashboards 24x7
- Real-time tracking of data on all aspects of handsets in the industry as well as your handset inventory.
Click here for an example of HITS reporting.
What People Are Saying
"The reporting capabilities the system offers are great. From individual subscriber activity to monthly metrics, it is all here to help manage our business."
Ken K., Program Manager
Revol Wireless
HITS technology takes information tracking, operations management and data analysis to a level of detail not seen before in the handset replacement industry.