If you have C Spire Wireless Protection Program, you’re in the right place to find everything you need. If you have C Spire Choice Warranty Plus Protection, you can find all that information here.

Our low premiums are designed to provide coverage for anyone on a budget. Visit our Program Pricing Page for more information.

Our comprehensive coverage includes an impressive range of unexpected incidents, including lost, stolen, and damaged handsets. Your manufacturer's warranty is provided by C Spire or your phone manufacturer and is generally valid for 12 months from the date of purchase.

Find out more
Terms & Conditions

We’ve made the claims process a breeze. Whether you’d prefer to do it online or over the phone, you’ll be pleased with how easy we’ve made it for you.

Find out more

What Our Clients Say

Giovanna M.

“You guys made this process stress-free! Thank you! ”

Bryan M.

“I was pleasantly surprised that the claim process was so easy and that I got my desired result with no delays. Thank you! ”


What Are Your Customer Service Hours?

Our friendly representatives are here to assist. Call our Customer Care Center Monday through Friday 8am to midnight ET, Saturday – 8am to 10pm ET and Sunday – Noon – 10pm ET. Or, if you need something that just can’t wait, an automated attendant is available 24/7.

Will I Get the Same Phone for an Approved Claim?
we make it our mission to send you the same device. If due to market conditions or supply this just isn’t possible, you have our word that your replacement device will be of like features and quality.

What’s My Deductible?

We’ll collect a one-time deductible when your claim is accepted. Check our handy grid to see what your deductible will be.

Filing claims are easy with our online claims wizard.

Call us anytime Monday through Friday 8am to midnight ET, Saturday – 8am to 10pm ET and Sunday – Noon – 10pm ET.

Our Customer Support number is 888-318-7688