If you have C Spire Wireless Protection Program, you’re in the right place to find everything you need. If you have C Spire Choice Warranty Plus Protection, you can find all that information here.


Cost.
Our low premiums are designed to provide coverage for anyone on a budget. Depending upon the make and model of your phone, . If you file an approved claim, you’ll also pay a one-time deductible when your replacement is authorized.

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Coverage.
Our comprehensive coverage includes an impressive range of unexpected incidents, including lost, stolen, and damaged handsets.Your manufacturer's warranty is provided by cspire or your phone manufacturer and is generally valid for 12 months from the date of purchase.

Now enhanced with NQ Mobile Security Features, our bundled offering also guards against online threats, secures data privacy, keeps your device running at optimum speed, and boasts premium anti-theft features.

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Terms & Conditions

Claims.
We’ve made the claims process a breeze. Now you can get your replacement device as soon as 10am ET simply by following 3 easy steps. Visit our Claim Center to get started.

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What Our Clients Say

“I am glad to have the eSecuritel handset protection program. It’s a big money saver!” – Jenelle M.

“I will always recommend you because you make sure your customers are taken care of.” – Albert F.

“This service turned out to be easy and a great experience. Well recommended!” – Cheyenne S.

Support

What Are Your Customer Service Hours?

Our friendly representatives are here to assist. Call our Customer Care Center Monday through Friday 8am to midnight ET, Saturday – 8am to 10pm ET and Sunday – Noon – 10pm ET.

Will I Get the Same Phone for an Approved Claim?
We make it our mission to provide you the same device. If due to market conditions or supply this just isn’t possible, you have our word that your replacement device will be of like features and quality.

What’s My Deductible?

We’ll collect a one-time deductible when your claim is accepted. Check our handy grid to see what your deductible will be.

Get help with filing a claim at our Claim Center.

Call us anytime Monday through Friday 8am to midnight ET, Saturday – 8am to 10pm ET and Sunday – Noon – 10pm ET.

Our Customer Support number is 888-318-7688