File a Claim

To file a claim, please refer to the coverage information you received when you subscribed to wireless handset replacement service. Call the toll-free number and you will then be transferred to the claims center for your carrier. Following a brief conversation, your replacement phone will be on its way. For more about the program...

By clicking on the Subscriber Login button below, you can access information specific to your carrier's handset replacement program. You can also track the status of your claim.

If you have general questions about claims, the process, or what is covered, you may also refer to our Frequently Asked Questions (FAQs). If you have any additional questions, you may contact us and we will be happy to assist you.

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What People Are Saying


"I was extremely pleased. The person I spoke to asked me a few questions, verified my phone number and replaced my phone with no hassles."

D.T.K., Columbia, SC

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