When Stuff Happens, We’ve Got You Covered
Enrolling in the eSecuritel wireless protection program is easy! Simply sign up when you buy your new phone or device and your coverage starts immediately.
Need a little time to think it over? Enrollment is only available for 30 days after the point of purchase, so be sure to act quickly! Coverage will start 30 days after signup. Please note that your device must be fully operational at the time of program activation in order to enroll.
- Accidental Damage (including liquids)
- Malfunction (after the manufacturer's warranty expires)
- Police Report Number (if stolen)
We’ll give you a replacement device, standard battery, and wall charger once your claim is accepted. Please note that any cosmetic damage or normal wear and tear of equipment isn’t covered.
File a Claim
Did your phone recently bite the dust? We’re here to help. Visit our Claims page to report your incident and we’ll get you reconnected in no time.
Manage My Account
Keep up with the latest simply by creating a username and password. Once you’re logged in, you can review your coverage information, add an authorized user, and track your claim from start to finish.