Brightstar Device Protecitonl

Whether you know us as eSecuritel in North America or as Brightstar Device Protection worldwide, our programs keep you connected wherever you go. Your program coverage and pricing plan will not change.

If you've registered here before, you’ll continue to use your user name and password to access your account information.

Our low premiums are designed to provide coverage for anyone on a budget. Visit our Program Pricing Page for more information.

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Our comprehensive coverage includes an impressive range of unexpected incidents, including {{coverage}}.

Now enhanced with NQ Mobile Security Features, our bundled offering also guards against online threats, secures data privacy, keeps your device running at optimum speed, and boasts premium anti-theft features.

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Terms & Conditions

We’ve made the claims process a breeze. Now you can get your replacement device as soon as 10am ET simply by following 3 easy steps. Visit our Claim Center to get started.

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What Our Clients Say

“Really happy to have this protection program. It’s worth every penny!” – Erika V.

“Very pleased with the knowledge and timeliness on getting the replacement device to us. Thanks!” – Danielle S.

“Your reps made this process stress-free! Thank you!” – Rick H.


What Are Your Customer Service Hours?

Our friendly representatives are here to assist. Call our Customer Care Center {{hours}}.

Will I Get the Same Phone for an Approved Claim?
We make it our mission to provide you the same device. If due to market conditions or supply this just isn’t possible, you have our word that your replacement device will be of like features and quality.

What’s My Deductible?

We’ll collect a one-time deductible when your claim is accepted. Check our handy grid to see what your deductible will be.

Get help with filing a claim at our Claim Center.

Call us anytime {{hours}}.

Our Customer Support number is {{CarrierContactNumber}}