As of May 1, 2016 Go Wireless Smart Protection customers will now be maintained by eSecuritel. Your current coverage will continue under the same terms and conditions as it did with Go Wireless with no changes to your service.


Our low premiums are designed to provide coverage for anyone on a budget. Visit our Program Pricing Page for more information.

Our comprehensive coverage includes an impressive range of unexpected incidents, including {{coverage}}.

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Terms & Conditions

We’ve made the claims process a breeze. Whether you’d prefer to do it online or over the phone, you’ll be pleased with how easy we’ve made it for you.

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What Our Clients Say

“Really happy to have this protection program. It’s worth every penny!” – Erika V.

“Very pleased with the knowledge and timeliness on getting the replacement device to us. Thanks!” – Danielle S.

“Your reps made this process stress-free! Thank you!” – Rick H.


What Are Your Customer Service Hours?

Our friendly representatives are here to assist. Call our Customer Care Center Monday through Friday 8am to midnight ET, Saturday – 8am to 10pm ET and Sunday – Noon – 10pm ET.

Will I Get the Same Phone for an Approved Claim?
we make it our mission to provide you the same device. If due to market conditions or supply this just isn’t possible, you have our word that your replacement device will be of like features and quality.

What’s My Deductible?

We’ll collect a one-time deductible when your claim is accepted. Check our handy grid to see what your deductible will be.

Filing claims are easy with our online claims wizard.

Call anytime Monday through Saturday 8am to 8pm MT and Sunday 12pm to 5pm MT.

Our Customer Support number is 877-412-5188.